Despite the fact that my weeks don’t really have particular days like they did when I worked for someone else, I still seem to be susceptible to the Monday syndrome on occasion. Wouldn’t you know, the last two have been, shall we say, challenging?
Last week, I spent half the day on the phone with Blue Shield. By the time I finished, I thought I was…finished, that is. But Dave was supposed to get back to me when the problem was fixed, and aside for one call at the end of the day on Monday to say he was still working on it, I haven’t heard a peep.
So today, I called again and said I wasn’t going to waste my time with any more gate keepers, but wanted to speak directly to a manager. And this time, instead of finding three accounts for me, they found…NONE!!! Good grief!!! Tomorrow I email the lady at Covered California asking for assistance…again!!!
Meanwhile, I had to call on a friend to help me at least get a work around so I could print again (forget scanning or anything else! That’s over until I buy a new printer!) because HP couldn’t be bothered to get back to me once they had charged my credit card! When I called, the complete and total moron I spoke to on Friday whose only claim to fame was the two hours he spent futzing around on my computer, doing everything I’d already done, had somehow messed up my phone number and the request to send the problem up the ladder because they couldn’t even find it in the system by my phone number. The claim number finally brought up the ticket, but nobody seemed to know what to do, so instead of getting me to the refund department, they kept kicking me back into their automated system. Needless to say, the last guy who got me (who was equally useless as he kept patronizing me by saying “I’m so sorry you’re having a bad day”.) got someone whose patience had died three transfers earlier. At one point, I did tell him that my day was fine until I had to speak to HP (and refrained from adding “in freaking India!”) I think companies put their customer service and tech support departments there on purpose to discourage people from calling. Just having to listen to someone sing-songing “I’m so sorry you’re having trouble. Let me see what I can do to help you.” followed by having to spell things out because their English is only so good… Anyway, if you have ever had the delightful opportunity to speak to an American company’s support people via India, I don’t need to go into any more detail.
But enough ranting. I get frustrated when I don’t accomplish anything, and it’s because I have to deal with other humans who just don’t think the way I do! (Gad, I sound like Sheldon from “The Big Bang Theory”!) At any rate, tomorrow I will go to the gym, fill my car with gas and that will be the end of any contact with humans for the rest of the day! Ah, bliss!
The day wasn’t a complete loss, though. Around 10 PM I realized that I’d better get the cat boxes emptied and the trash out. I got a sudden burst of energy, vacuumed the whole house, traumatizing every indoor cat in the process, emptied the bags of cat food into my storage bins and cleaned up the kitchen. I’m feeling much better about a day that, otherwise, seems to have been completely wasted. I always feel better if I can knock some things off of the incredible, growing To Do List.
For now, Dylan is back on my desk, having forgiven me for disturbing his peace, and I’m feeling motivation and ambition work themselves back into my brain. Life is good!
My gratitudes tonight are:
1. I am grateful for successful resolution of issues.
2. I am grateful for the return of my motivation.
3. I am grateful for days when I don’t have to interact with humans.
4. I am grateful for gym days as they make my body feel happy.
5. I am grateful that days like today are rare.
Love and light.